Hotel Cancellation Policy
A hotel is a business that depends on selling space for accommodation. When you make a deposit for a reservation. You block the next booking and guarantee your stay with us.
Guaranteed reservations at the Tulina Riverside Treat are treated as a sale if not cancelled by 3:00 pm on the day of arrival or 24 hours before the arrival date to avoid cancellation penalties.
If you wish to cancel your reservation out of the guarantee period of the cancellation policy, a 50% of the total charge or one-night penalty including taxes/fees will be applied. Management reserves the right to charge appropriately depending on the reason for cancellation.
Group or company and Conference reservations are subject to the cancellation and deposit policies outlined at the time of booking and may vary from standard Treat policies.
Please maintain the pre-order arrangements.